Cancellation Policy

We understand that circumstances may arise that require you to cancel your online membership. Please review our cancellation policy outlined below:

1. Cancellation Period: You may cancel your membership within 7 days of the initial purchase date for a full refund.

2. Refund Eligibility: Refunds will only be issued if the cancellation request is made within the specified 7-day period from the date of purchase.

3. Cancellation Process: To cancel your membership, please contact our customer support team at support@accelerate-online.org. You will need to provide your full name, username (if applicable), and reason for cancellation.

4. Refund Processing: Once your cancellation request is received and approved, refunds will be processed within 7-10 business days. The refund will be issued to the original method of payment.

5. Non-refundable Period: After the initial 7-day cancellation period, memberships are non-refundable. However, you may still cancel your membership at any time, and it will remain active until the end of your membership period (1-year from purchase date).

6. Membership Access: Upon cancellation, you will retain access to your membership benefits until the end of your membership period (1-year from purchase date). No further charges will be applied.

7. Changes to Membership: We reserve the right to modify membership benefits, terms, and conditions, including this cancellation policy. Any changes will be communicated to members in advance.

For any questions regarding our cancellation policy or assistance with the cancellation process, please contact our customer support team.